Last Updated: [April 28th, 2025]
Welcome to MedBrain Marketing. By accessing our website, engaging with our services, or utilizing any materials provided by MedBrain Marketing, you acknowledge and agree to the following terms:
No Guaranteed Results
While MedBrain Marketing (“we,” “our,” or “us”) uses proven marketing strategies and industry best practices, we do not guarantee specific results such as increased patient volume, revenue growth, appointment bookings, or any particular financial or clinical outcome. Results from marketing campaigns, SEO strategies, paid advertising, sales training, automation, virtual staffing, and reputation management services can vary significantly based on numerous factors outside of our control, including but not limited to:
- Market competition
- Client participation and responsiveness
- Changes to online advertising platforms (e.g., Google, Facebook)
- Economic conditions
- Regulatory changes
- Operational practices within the client’s clinic
- Changes to client service offerings or staffing
Past performance is not indicative of future results.
Service-Specific Disclaimers
We provide a range of marketing and operational support services, including but not limited to:
1. Digital Marketing Campaigns (Google Ads, SEO, Social Media Advertising)
While we create and manage digital marketing campaigns tailored to your specialty (e.g., plastic surgery, urgent care, primary care, functional medicine, chiropractic services), we cannot guarantee a specific number of leads, patients, bookings, or financial returns. Advertising performance may fluctuate, and external factors may impact campaign outcomes.
2. Website Design and Development
We develop professional websites to enhance your online presence. However, we cannot guarantee that website modifications will result in higher patient acquisition, increased revenue, or improved search rankings. Website effectiveness depends heavily on user behavior, competitive online presence, and market demand.
3. Search Engine Optimization (SEO)
We employ best-practice SEO strategies to improve organic search visibility, but SEO results depend on evolving search engine algorithms and competitive market dynamics. We make no warranties regarding page rankings, traffic volume, lead volume, or revenue generation.
4. Sales Training and Front Office Optimization
Our sales and front office training programs are designed to improve conversion rates and patient experience. However, outcomes depend largely on staff participation, ongoing adherence to training, and clinic-specific circumstances. We do not guarantee improvements in call conversion rates, booking rates, or patient retention.
5. Automation and Patient Flow Optimization
We provide automation tools and best practice workflows to enhance scheduling, lead management, and patient communication. These tools support but do not replace active clinic management. Effectiveness varies based on implementation, clinic operations, and market factors.
6. 24/7 Virtual Staffing and Lead Management
We offer access to virtual staffing and lead tracking services to help capture patient inquiries and streamline communication. While we strive to provide timely and professional support, we cannot guarantee the ultimate conversion of inquiries into scheduled appointments or treatments.
7. Online Reputation Management
We assist with reputation management, including review generation strategies. However, we cannot guarantee a specific number of positive reviews, star ratings, or prevention of negative reviews. Final outcomes are influenced by patient satisfaction and third-party review platform policies.
Client Responsibility
Clients remain responsible for the operation, clinical quality, management, and compliance of their practice. Marketing and operational support services are supplemental tools intended to assist growth efforts, not substitutes for sound business, legal, or clinical practices.
It is the client’s responsibility to:
- Respond promptly to leads and inquiries
- Ensure operational processes are executed consistently
- Maintain high standards of patient care and customer service
- Remain compliant with all applicable healthcare regulations, advertising laws, and ethical standards
FTC Compliance Notice
MedBrain Marketing is committed to compliance with all applicable Federal Trade Commission (FTC) rules and guidelines regarding advertising, promotions, email communications, testimonials, endorsements, and digital marketing practices.
Clients must be aware of and agree to the following:
- Truthful Advertising: All marketing content, advertisements, and promotional claims must be truthful, non-deceptive, and substantiated. Clients are responsible for verifying the accuracy of claims made about their services or outcomes.
- Use of Testimonials and Reviews: If testimonials, endorsements, or case studies are used, they must reflect honest opinions, findings, or experiences. If results shown are not typical, proper disclosures must be made.
- Email and SMS Marketing: All email and SMS communications must comply with the CAN-SPAM Act, including providing clear opt-out options, truthful subject lines, and appropriate sender identification.
- Social Media and Influencer Disclosures: When posting on social media, blogs, or collaborating with influencers, appropriate disclosure of sponsored content or material connections must be made clearly and conspicuously.
- Performance Claims: Any representation of success, revenue growth, patient increase, or clinical outcomes must be backed by credible evidence. We reserve the right to refuse to publish, promote, or distribute any material that does not meet FTC advertising standards.
MedBrain Marketing does not assume liability for any non-compliance by clients in their use of marketing materials we create or manage on their behalf. Clients are responsible for ensuring final compliance with all applicable federal, state, and local advertising laws.
Limitation of Liability
MedBrain Marketing shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, loss of goodwill, business interruption, or loss of data, arising out of your use or inability to use our services, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you exceed the amount paid for the specific service giving rise to the claim.
No Legal, Financial, or Medical Advice
MedBrain Marketing does not provide legal, financial, or medical advice. Any materials, consultations, or communications are for informational purposes only and should not be construed as a substitute for legal counsel, financial advice, or clinical decision-making.
Clients should consult with their own legal, financial, and healthcare advisors before making any business or clinical decisions based on information provided by MedBrain Marketing.
Changes to This Disclaimer
We reserve the right to update, amend, or modify this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting on this website. It is your responsibility to review this Disclaimer periodically for updates.
Contact Us
If you have any questions about this Disclaimer, please contact us at:
📧 [contact@medbrainmarketing.com]
📞 [918-695-5879]
